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Playamo Casino Cookies Policy

This Cookies Policy explains how Playamo Casino uses cookies and similar technologies when you visit our website from Australia. It describes what these technologies do, why we use them, and the choices you have to manage them.

Cookies support core site features, help us understand how the website is used, and can be used to tailor content and marketing. Where required, Playamo Casino will request your preferences before placing non-essential cookies, and you can update those choices at any time.

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What Cookies Are

Cookies are small text files stored on your device (such as your computer, mobile phone, or tablet) when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your language preference, login status, or items you have selected.

Cookies can be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain on your device until they expire or you delete them. Similar technologies may include pixels (small image files that help measure activity), software development kits (SDKs) used in some app-like environments, and local storage, which can store small amounts of information in your browser.

Types of Cookies

Playamo Casino uses different categories of cookies depending on their purpose. Some are necessary for the website to function, while others help improve performance or personalise your experience. The categories used on our website typically include:

  • Essential cookies: required for core site operation, security, and account functions.
  • Performance cookies: used to measure and improve website performance and reliability.
  • Functional cookies: help remember preferences and provide enhanced features.
  • Marketing cookies: used to deliver or measure advertising and promotional communications.

Within each category, cookies may be placed by Playamo Casino (first-party cookies) or by service providers (third-party cookies). Whether a cookie is first-party or third-party does not change the category it belongs to; the determining factor is its function.

Essential Cookies

Essential cookies are required to provide the services you request and to operate the Playamo Casino website securely. These cookies are generally enabled by default because the site cannot work properly without them.

Examples of what essential cookies may do include:

  • Maintaining your logged-in session so you can move between pages without repeatedly signing in.
  • Supporting account and cashier functions, such as keeping the website stable during navigation.
  • Helping prevent fraudulent activity and protecting user accounts through security checks.
  • Balancing traffic loads to ensure consistent website availability and performance.
  • Saving your cookie preference choices so your selections are respected on future visits.

Because these cookies are necessary for the website to function, disabling them may cause parts of the site to stop working or reduce security protections.

Performance Cookies

Performance cookies help Playamo Casino understand how visitors interact with the website. They collect information such as which pages are visited most often, how users move around the site, and whether certain pages return errors. This information is used to improve the user experience, diagnose issues, and enhance page speed and stability.

Performance cookies generally do not aim to identify you by name. However, some performance tools use technical identifiers (such as a device ID, browser attributes, or an IP address) to estimate unique visits, detect unusual patterns, or attribute performance metrics. Where required, Playamo Casino will offer you choices for these cookies through our cookie settings.

  • Measuring page load times and responsiveness to identify areas for improvement.
  • Monitoring error rates and system stability to support troubleshooting.
  • Understanding which features are used most frequently to guide product enhancements.

Functional Cookies

Functional cookies enable enhanced features and personalisation. They allow Playamo Casino to remember choices you make and deliver a more consistent experience, such as remembering preferences across sessions.

These cookies may be used to:

  • Remember your preferred language, region, or display settings.
  • Keep certain interface preferences so you do not need to set them again each time you visit.
  • Support customer-facing features such as live chat availability or usability settings, where provided.
  • Help maintain continuity of experience across pages, such as maintaining form inputs during navigation.

If you choose to disable functional cookies, some personalisation features may not operate as intended, and the website may feel less tailored to your preferences.

Marketing Cookies

Marketing cookies help Playamo Casino and selected service providers deliver and measure advertising and promotional communications. They can be used to limit how often you see an advertisement, to help measure campaign effectiveness, and to show content that may be more relevant based on your browsing behaviour.

Marketing cookies may also be used to build audiences or exclude audiences, for example by reducing promotional advertising shown to people who have opted out or to prevent repeated messaging. Depending on your choices, these technologies can operate across websites and may rely on third-party identifiers.

  • Delivering promotions that are more likely to align with general user interests.
  • Measuring whether a marketing campaign led to a site visit or account activity.
  • Managing advertising frequency and reducing repetitive ad delivery.

Where applicable, you can decline marketing cookies through the cookie preference options. If you do, you may still see advertising, but it may be less relevant and may not be measured in the same way.

Managing Cookies

You can manage cookies in several ways. Your options depend on the category of cookie and the settings available in your browser or device. If you use Playamo Casino on multiple browsers or devices, you may need to apply your preferences on each of them.

Common ways to control cookies include:

  • Cookie preference settings: use the cookie banner or cookie settings tool on the website to accept, reject, or customise non-essential cookies.
  • Browser controls: most browsers allow you to delete existing cookies, block cookies, or receive a warning before a cookie is stored.
  • Private browsing modes: these can limit how some data is stored, though they do not necessarily block all cookies by default.
  • Device settings: on some mobile devices, you can limit ad tracking or reset advertising identifiers through system preferences.

Please note that blocking or deleting cookies may affect the functionality of the website. For example, you may need to re-enter preferences, and some features may not perform as expected.

If you need assistance understanding your options on Playamo Casino, you can contact our support team at [email protected].

Third-Party Cookies

Some cookies on the Playamo Casino website may be set by third parties that provide services on our behalf. These may include analytics providers, advertising networks, security service providers, and tools that support site functionality. Third-party cookies are controlled by the relevant third party, and their availability and behaviour can change over time.

Third-party technologies may collect information about your device and your interaction with the website, such as page visits, clicks, approximate location derived from your IP address, and other usage patterns. Playamo Casino aims to use reputable service providers and to configure services in a way that supports privacy and security, but we do not control third-party policies.

To learn more, you should review the cookie and privacy information provided by relevant third parties through their own websites. You can also use your browser settings to limit third-party cookies, noting that some browsers offer specific controls for third-party tracking protection.

Policy Updates

Playamo Casino may update this Cookies Policy from time to time to reflect changes in technology, website features, or our approach to cookie management. When we make material changes, we will take reasonable steps to notify users through the website, such as updating the policy text or presenting an updated cookie notice.

The latest version of this Cookies Policy applies when you use the website. We encourage you to review it periodically to stay informed about how cookies and similar technologies are used at Playamo Casino.

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